At Consentium, we are dedicated to continuous improvement. Whether you have positive feedback or suggestions for improvement, we value your input. Your feedback helps us enhance our processes and services.
Please fill out the form below, and we'll get back to you within 2 working days. Alternatively, you can reach us at 0800 222 056 between 8am and 5pm Monday to Friday.
Share your feedback and let us know about your positive experiences with Consentium. We appreciate your compliments and strive to maintain excellent service.
If you have any concerns or complaints, please don't hesitate to contact us below as we are committed to resolving any issues promptly. We also encourage you review our Consentium complaints policy [PDF, 191 KB] document.
Consentium will not accept or respond to a complaint that is anonymous, racist or otherwise derogatory or contains abuse or threats against the organisation or specific staff member(s).
Determinations - If you are not satisfied with a decision made during the processing, inspecting or certification of your building work you can request a determination from the Ministry of Business, Innovation and Employment (MBIE).
You can find out more about applying for a determination on MBIE’s website building.govt.nz(external link)